PrimeShift

Support

Updated: 2026-10-28

Help with shifts, alarms, calendars, backups and purchases.

디지 인텔리전스 (DG Intelligence)dgintelligence.support@gmail.com
Enter, edit and copy shifts

Pick a shift type, then tap dates. Tap a calendar shift to edit or copy it. Multiple-date entry, pattern repetition and copying existing shifts each show a preview before applying.

Google Drive backup and restore

Open Settings → Data backup and restore → Save backup, then choose Google Drive in the system picker menu. Import the JSON file and check its date, range and count before restoring. Backups are manual: confirm upload completion in Drive. Back up current data before replacing it.

Calendar sync

Choose a writable calendar in Pro's device-calendar connection. Google account calendars can also appear in Samsung Calendar. Device-only events do not automatically upload to Google. Check device and account sync settings. Calendar sync does not back up all pay rules, notes or app settings.

Alarms and widgets

Check shift alarms, notification/exact-alarm permission and device alarm volume in Settings. Use the test alarm to check sound. Reopen the app after force-stopping it. On Android, long-press the home screen and add PrimeShift from Widgets.

Purchases and subscriptions

Open Settings → PrimeShift Pro to choose a monthly, yearly or lifetime plan. Restore purchases with the same purchasing store and account. On iOS, Manage Subscription opens Apple’s management screen. Cancel or request refunds through the purchasing store. Uninstalling does not cancel a subscription.

Delete data or contact us

Clear app storage in Android settings or uninstall to remove local app data. Remove external backups and exported calendar events separately. Send app version, device, OS and reproduction steps first. Never send passwords, verification codes or full card details; redact private schedules and pay information.

Created by an occupational and environmental medicine specialist

PrimeShift was created to help shift workers see their work and rest time clearly and spend less effort managing schedules. A clear calendar and quick entry make it easier to plan life outside work, too.

iPhone alarms, widgets and backup

iOS 26 and later use system alarms. Earlier versions use notifications that can be affected by silent and Focus modes. Long-press the home screen to add a PrimeShift widget. In Settings → Backup/restore, choose iCloud Drive in the save picker and check that Files reports synchronization complete. Delete the app in iOS to remove all local app data; Offload App preserves data.